All bows currently ship within 10-14 business days unless otherwise stated. Actual delivery time is based on your location, but usually takes within 2-7 business days after receiving a shipping notification. If you are ordering from Canada, please expect 2-7 weeks for delivery.
At this time we are not providing a local pickup option.
Please contact us within 24 hours if you need to cancel your order. We will not cancel orders after this time has passed.
For any changes to your order, please contact us ASAP so we can make the necessary adjustments!
I cannot make any address changes to your order.
Please contact your local post office if your package is missing.
Hey Little Co. is not responsible for any lost or stolen packages once there is a delivery confirmation. You must file a claim with USPS.
Hey Little Co. is also not responsible for any customs fees.
TRACKING ISN'T UPDATING
If your package seems stalled, stuck, or tracking has stopped updating, please try signing up for text or email notifications. This can usually spark movement if your package is stuck somewhere.