Our customers' satisfaction is our number one priority.
We offer a full refund within 24 hours after an order is placed. Once materials have been orders a refund cannot be given.
Complete refunds / replacement can be given if there has been an error on our part.
If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.
After product has been washed it cannot be returned. We are not responsible for regular wear & tear and improper washing.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
You can expect your order to ship within 3-6 weeks (unless otherwise noted) after it is placed.
The time it takes to receive your items after they are shipped varies on your region, weather, and speed of USPS. If your order is taking longer, I recommend requesting text or email notifications.
Hey Little Co. is not responsible for any lost or stolen packages once there is a delivery confirmation. You must file a claim with USPS.Hey Little Co. is also not responsible for any customs fees.
If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!
You can also join our Facebook VIP group to keep track of new and restocked items!